The B2C Sales - Sales Performance course is for you if:
You are part of the active sales force at executive level
You are part of Middle Management
You sell to individual customers - financiers, intermediaries, decision-makers, final consumers
Location
Online, Zoom platform
Course format
Open/closed
Degree
XONTECH Academy Graduation Certificate
Offered materials
PDF course support
Benefits of attending the course
01
You will increase your sales performance/achievements.
02
You’ll turn sales meetings into profitable transactions faster.
03
You can control the sales process and get the result you want.
Training program
Days:
4 days of 2 sessions per day
Sessions:
In total +/-8 sessions, 4 hours each, lunch and coffee breaks included.
Daily schedule:
From 8.30 - 12.30 and 13.00 - 16.30
Questions that will be answered in the course:
- How do you identify and select customers?
- How do you quickly get them into the right sales rapport?
- What are the three essential factors in B2C selling to ensure success?
- How can you find out exactly what your customers need? How can you determine what needs they don't realize?
- How can you tell to what extent customers are interested in your product/service?
- How do you present your product, service or idea? How and when do you 'close' the sale?
- What happens when customers say "NO"?
Course content
What are sales?
- Concept / Definition / Essence;
- How specific are sales to consumers?
- What is specific to our market in terms of customers and their needs?
Steps in the sale:
- Prospecting/ Customer information;
- Meeting face-to-face/online - interpersonal rapport/connection;
- Finding out and understanding customer needs/wants;
- Product/service presentation: Needs/ features/ advantages/ benefits;
- Overcoming objections; false and real objections;
- Closing the sale.
Steps in the sale:
- Each concept is linked to the participants' real life experience in their daily work. It integrates information through debriefing, group coacing, impactful videos and images, experiential activities. Participants receive practical tools useful for planning and carrying out successful Sales activities.
If the course is right for you, but you want more information, request the course program by e-mail.
Reviews
The course is highly interactive
The activity is more like a workshop than a course; each module contains practical applications, role-play, case studies, a lot of exercise, gamification.
Course speaker
ADRIAN BARBU
Master Trainer/Executive Coach
He started his career as a team leader in Logistics in France. She has more than 16 years of practical experience as a manager in multinational companies at local and international Board level, in Sales, Marketing, Purchasing, Development.
He has subsequently gained valuable expertise in over 15 years of consulting, training and coaching for more than 150 top multinational and local companies in various industries (Automotive, Robotics, IT, Banking, Electronics, Electronics, Pharma, Insurance, FMCG, Cosmetics, Tire, Furniture and Decoration), serving some of these companies in several countries (Greece, Czech Republic, Slovakia, Hungary, Serbia, Ukraine, Bulgaria, Poland, Pakistan).
In this capacity, he assists leadership teams to create, innovate and successfully implement their companies’ medium and long-term strategies. Through the programs delivered, Adrian supports strategic thinking, team synergy, engagement, innovation and sustainable performance.
Adrian is invited on 4 continents as a Key Note Speaker at international conferences and in recent years has consistently achieved 1st place in audience feedback scores. He works as Executive Coach and volunteers as Business Mentor for student start-ups.
With a solid academic background BA in Linguistics and MBA in Business Administration, internationally certified as an Executive Coach (ICF-ACSTH), as NLP Master (Richard Bandler – School), and as an expert in Customer Experience Management, Adrian manages to create a unique, challenging, transformative experience for participants, in the classroom or online environment.
Adrian is Master Trainer for Strategy, Performance Management/MBO and Change Management, Leadership, Sales, Negotiation and Applied Emotional Intelligence.
Program investment:
(per participant)
- For a diploma in another language - 25 euro / person
- For attending at least one XONTECH Academy course, you receive: - a voucher worth EUR 50 for the next course, valid until the end of this year.
Guaranteed ROI > 500%
Our Team
Trainer, Coach
Marketing Director
Head of Training Department
Marketing expert
